We send out client care surveys on a monthly basis for all of our Fee Earners and we are fortunate in getting a very high response rate to the questionnaires. Set out below is a selection of some of the comments that we have received:
"We experienced both friendly and efficient service and would not hesitate recommending your Practice to others."
"Buying our new home and selling our old home was a very stressful experience for us, but your extremely professional and courteous service was a great help to us for which we are very grateful."
"The environment at Burningham & Brown is always calm, pleasant and professional. I like the low-key, but thorough and efficient service one receives always."
"Excellent all round, I would recommend you to my colleagues."
"Very professional service which helped make the purchase of our property a painless experience."
"The standard was excellent, staff were always courteous and very polite in their telephone manner. We have no hesitation in hoping this firm will continue to represent us in such a wonderful way."
"Efficient, helpful and to the point. Definitely work with you again."
"A very professional and friendly company, with an excellent service. I would definitely recommend your firm."
"Splendid service, at once professional and personable."
"Have used Burningham & Brown for over 40 years so can always rely on your professional handling of my needs."
"I have always been more than pleased with the service I have received and would not go anywhere else."
05-02-2018 - Admin
On the 1st February 2018, the Ministry of Justice has launched the Office of Public Guardian Fee Refund Scheme for fee payments between the 1st April 2013 and the 31st March 2017. The Scheme is by way of an application online however, if you do not have access to the internet you can telephone the Office of Public Guardian in order to action a telephone claim instead. The telephone number is: 0300 4560300 (choose Option 6). If you think you have a claim, please follow the link below: https://www.gov.uk/power-of-attorney-refund ...
14-12-2017 - Admin
Burningham & Brown solicitors has for the third year running taken part in the RUH make a Will month in September 2017 whereby the fee for making the Will is waived and donated to the Royal United Hospital Bath and this year they have raised over £2,000.00 for the RUH....
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